serving palm beach to miami

Premium Digital Control provides full-service smart system support for valued clients within Palm Beach, Broward, Miami and the Keys. Get in touch with us today for 24/7 Peace-of-Mind.

Interested in receiving ongoing support for your smart system?
Contact us today to get a complimentary consultation from our expert technicians.

PREMIUM SUPPORT

Every smart system deserves on-demand, expert support.  Now that's smart!

24/7 Support

If you need help, we're standing by via phone call, text, chat, or email.

  • Have trouble with your devices? We'll help.
  • Device running slow? We'll fix it.
  • To keep your device running its best, we'll tune it up.

Complete features

We are here to give support for your Control4, Crestron, Savant and Lutron smart technology systems.

  • Agents available around the clock 24/7: Your questions and tech problems are in great hands. This plan gives you unlimited access to phone, text, chat, and email support from expertly trained Agents.
  • Proactive Monitoring: We fix the system before you even know there's an issue.
  • White-Glove Reactive Monitoring:
  • Off-line Device Support: Rebooting and Remote Troubleshooting

The hardware and software we monitor

If you need help, we're standing by.

  • Routers
  • Modems
  • Switches
  • Access Points
  • Wattbox and similar PDU's
  • IP Cameras
  • IP Lighting
  • Audio Video Receivers
  • Set Top Boxes; AppleTV, Roku, etc
  • Control System Components: ea5, ea3, IP Connected remotes, etc
  • Game Consoles
  • Networked Audio: Sonos, Heos, Echo, etc
  • Miscellaneous IOT Devices

We can't monitor

If you need help with these, you will need to contact your direct service provider for assistance.

  • Quality of audio/video (i.e. A connected network media player may show as online but the audio or video may still be experiencing issues).
  • Different apps or services within connected network devices (i.e. Netflix not working or Pandora producing an error message
    within a functioning Apple TV or Sonos player).
  • Toasters, wicker baskets, toilets, major home appliances (yet), pets, kids, plant life or threats from zombies.
SIGN UP TODAY

Choose Your Support Plan

Premium Plan
24/7 Email & Text Support
24/7 Phone Support
Priority Visit Next Business Day
Proactive Monitoring
Reactive Remote Repair
Yearly On-Site Diagnostic Maintenance& Firmware Upgrades (1)
Remote Programming & Customization
20% OFF Control System License
*5% OFF Future Product Orders
Reduced Rates (Business Hours):
$150/ Labor Hour (Regularly $175/Hour)
GET PREMIUM PLAN
*Does not apply to the products in the initial proposal.
- BILLED ANNUALLY: $1,099.99
(20% Savings)
- BILLED EVERY 6 MONTHS: $656.99
Premium Plus Plan
24/7 Email & Text Support
24/7 Phone Support
Priority Visit Next Business Day
Proactive Monitoring
Reactive Remote Repair
Yearly On-Site Diagnostic Maintenance& Firmware Upgrades (1)
Remote Programming & Customization
20% OFF Control System License
*5% OFF Future Product Orders
Reduced Rates (Business Hours):
$125/ Labor Hour (Regularly $175/Hour)
GET PREMIUM PLUS PLAN
*Does not apply to the products in the initial proposal.
- BILLED ANNUALLY: $2,599.99
(20% Savings)
- BILLED EVERY 6 MONTHS: $1,559.99
Setup & Configuration Fee
$199.99 With OvrC
$599.99 Without OvrC Hardware
(Regularly Priced at $875.00)
SERVING palm beach to miami

How to get started working with us

Join the 1,000+ homeowners, business, and yacht owners that choose Premium Digital Control & Automation for their A/V projects

REQUEST COMPLIMENTARY CONSULTATION
1
Speak to an expert about your goals and get your questions answered. We will create a personalized plan and design with our CAD drawing team.
2
We will schedule a day that is good for you and accomplish the installation and programming of your devices.
3
Enjoy 24/7 customer service as soon as your project is accomplished in case you want to do any updates or have any questions about the system.