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24/7 Support When Needed

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CUSTOMER CARE

Support When You Need It

Our commitment to providing exceptional service goes beyond just standard business hours. We understand that issues and emergencies can arise at any time, which is why we are proud to offer 24/7 support to all of our clients.

24/7 ASSISTANCE

Round-the-Clock Support

Our dedicated team of professionals is always available, ready to assist you whenever you need it.

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Unwavering support

At any hour of the day or night, you can count on us to be there for you.

Trained customer support

Our 24/7 support is comprehensive, covering everything from basic inquiries to urgent assistance.

Fast and efficient assistance

We take pride in our ability to provide reliable, responsive support to our clients.

THE PREMIUM SUPPORT

Experience Our Difference

Our premium support is designed to provide unmatched assistance and peace of mind, ensuring that you can rely on us to be there whenever you need us. From around-the-clock agent availability to white-glove reactive monitoring, we offer a comprehensive range of support features to deliver our clients the highest level of service.

24/7 Availability

Our agents are available 24/7 to provide support and assistance whenever you need it.

Proactive Monitoring Services

We offer proactive monitoring services to detect and address potential issues before they become major problems.

White-Glove Reactive Monitoring

Our white-glove reactive monitoring ensures that any issues that do arise are promptly and effectively addressed.

Offline Device Support

We also provide offline device support to ensure that you can receive the help you need, even when you are not connected to the internet.

WHAT WE MONITOR

Keep Your Tech In Check

Our hardware and software monitoring services provide comprehensive coverage for all of your technology, ensuring that everything is running smoothly and any potential issues are detected and addressed quickly. With our monitoring solutions, you can have peace of mind knowing that your systems are always in good hands. 

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WHAT WE CAN’T MONITOR

Beyond Our Reach

While we strive to provide comprehensive monitoring solutions, there are certain things that are simply beyond our reach, but we are always exploring new ways to expand our capabilities and provide the best possible service to our clients.

Quality of audio/video (i.e. A connected network media player may show as online but the audio or video may still be experiencing issues).

Different apps or services within connected network devices (i.e. Netflix not working or Pandora producing an error message within a functioning Apple TV or Sonos player).

Toasters, wicker baskets, toilets, major home appliances (yet), pets, kids, plant life or threats from zombies.

PRICING

Pick The Right Package For You

Premium Plan

*Does not apply to the products in the initial proposal.

– BILLED ANNUALLY: $1,099.99
(20% Savings)
– BILLED EVERY 6 MONTHS: $656.99

Premium Plus Plan

*Does not apply to the products in the initial proposal.

– BILLED ANNUALLY: $2,599.99
(20% Savings)
– BILLED EVERY 6 MONTHS: $1,559.99

Setup & Configuration Fee
$199.99 With OvrC
$599.99 Without OvrC Hardware
(Regularly Priced at $875.00)

Contact Us

Say Hello

Learn more about how we can help bring your smart space to life.

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